I believe that one of the most important things in selling travel is to get to know the customer as well as you can. The more you can find out about the wishes of the people in front of you (or on the other side of your website/email/phone), the easier it will be to find a product that they will be happy with. If you don’t know who the person or (group of) people you’re talking to exactly are, it will be really hard to find a product they’re absolutely going to love.
Here Is Some List Of What Makes a Good Travel Agent.
THEY ARE HIGHLY ORGANISED
Travel agents are great planners. For them, juggling calls, bookings, and communication is an everyday balancing act. Their responsibilities include arranging flights, processing payments, securing accommodation, negotiating deals, sending tickets, and advising clients. Needless to say, travel agents must be able to multitask.
THEY HAVE VISION
Not only do travel agents have to be administrative gurus, but they also have to be visionaries. Planning a phenomenal vacation requires an inspired mind. A travel agent should take the time to understand what the client wants from his or her trip and then lay down the foundation for an unforgettable experience.
THEY ARE SELF-STARTERS
The travel agents who really thrive in the industry are self-motivated with lots of drive. As a travel agent, you have the opportunity to become an expert in your field by finding a niche market in which you can provide greater value to a particular client base. If you want to be an independent travel agent and start your own business, you need to find your niche.
THEY MAINTAIN HIGH STANDARD OF QUALITY
Strive for quality. The only way to set a business apart in any market is to push it towards being the best it can be. Identifying values and maintaining integrity to those can be a good way to build a quality reputation as a travel agent. Continually work on finding ways to make clients happy.
They SHOULD HAVE RELATIONSHIP BUILDING SKILLS
I think this is a real key point for all successful travel agents. If they are going to build a successful business long term, they are going to require a large stable of clients with whom they have an in-depth relationship. You have to know just how to bring the right mixture of genuine advice and professionalism to all your clients, always making them feel special.
THEY ARE NATURAL EXPLORERS
An innate sense of adventure is vital to this job. Travel agents love to explore the world, both physically and online. With an office job, of course, travel opportunities are limited and affordability is an issue, but travel agents know pretty much immediately when the good deals become available, and they can take full advantage of this knowledge for themselves.
THEY ARE DEPENDABLE
To be the best travel agent you can be, you have to be dependable. That means you’re reliable, you’re punctual, you get your clients the information they need on time and, just as important, you get them the correct information.
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